PRIVACY POLICY

🔒 Privacy Policy

Your privacy is important to us

📋 1. Introduction

Smartvefur (“we,” “us,” “our,” or “Company”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

📊 2. Information We Collect

Information You Provide:

✅ Name and email address
✅ Phone number (optional)
✅ Company name (optional)
✅ Message content from contact forms
✅ Payment information (if applicable)

Information Collected Automatically:

✅ IP address
✅ Browser type and version
✅ Pages visited and time spent
✅ Device information
✅ Cookie data

🎯 3. How We Use Your Information

Your information is used to:

✅ Respond to your inquiry
✅ Provide requested services
✅ Improve our website and services
✅ Analyze website usage
✅ Send newsletters (with consent)
✅ Meet legal obligations

🔐 4. Data Security

We protect your data with:

✅ SSL/TLS encryption
✅ Secure servers
✅ Limited access controls
✅ Regular backups
✅ Security monitoring

⏱️ 5. Data Retention

Data Type	Retention Period
Contact form submissions	2 years
Email addresses	Until unsubscribed
Website analytics	26 months
Billing records	7 years

👤 6. Your Privacy Rights (GDPR)

Under GDPR, you have the right to:

✅ Access – Request a copy of your data
✅ Rectification – Correct inaccurate data
✅ Erasure – Request data deletion
✅ Restrict – Limit how we use your data
✅ Portability – Get your data in portable format
✅ Object – Object to processing
✅ Withdraw Consent – Stop us using your data

🍪 7. Cookies & Tracking

We use cookies to improve your experience. You can:

✅ Accept all cookies
✅ Reject non-essential cookies
✅ Disable cookies in browser settings

🔗 8. Third-Party Services

We use third-party services including:

✅ Google Analytics – Website traffic analysis
✅ Email Services – Newsletter delivery
✅ Payment Processors – Secure payment processing
✅ Hosting Providers – Website hosting

Third parties have their own privacy policies. Review them before sharing data.

👶 9. Children’s Privacy

Our website is NOT directed to individuals under 18 years old. We do NOT knowingly collect information from children under 18. If we discover we’ve collected data from a child, we delete it immediately.

📧 10. Contact Form Data

When you submit our contact form:

✅ Data is stored securely
✅ Email sent to smartvefur@smartvefur.com
✅ Data retained for 2 years
✅ You can request deletion anytime

📬 11. Newsletter & Marketing

Opt-In Policy: We ONLY send marketing emails if you:

✅ Explicitly opt-in
✅ Provide consent
✅ Request communication

Every email includes an unsubscribe link. Click to stop communications immediately.

🚨 12. Data Breaches

In case of data breach:

✅ We notify you within 72 hours
✅ We explain what happened
✅ We provide next steps
✅ We investigate the breach

🔄 13. Policy Changes

We may update this Privacy Policy as needed. When we make changes:

✅ We update the “Last Updated” date
✅ We notify via email (if significant)
✅ We post on our website
✅ Continued use = acceptance

⚖️ 14. Legal Compliance

We comply with:

✅ GDPR – General Data Protection Regulation
✅ Icelandic Data Protection – Act No. 90/2018
✅ Local Privacy Laws – All applicable regulations

❓ 15. Frequently Asked Questions

Q: What data do you collect from the contact form?

A: Name, email, phone (optional), company (optional), subject, and message. We use this to respond to your inquiry.

Q: How long do you keep my data?

A: Contact forms: 2 years. After that, data is automatically deleted. You can request deletion anytime.

Q: Can I access my data?

A: Yes! Email smartvefur@smartvefur.com with “Data Access Request” and we’ll send you everything.

Q: Can I delete my data?

A: Yes! Email smartvefur@smartvefur.com with “Data Deletion Request” and we’ll delete it within 30 days.

Q: Do you sell my data?

A: No! We NEVER sell your data to anyone. We only use it to serve you.

📞 16. Contact Information

For Privacy Questions or Data Requests:

Email: smartvefur@smartvefur.com
Subject: Privacy Request
Response Time: Within 30 days

Icelandic Data Protection Authority:

Website: https://www.personuvernd.is
Email: postur@personuvernd.is

🤝 17. Your Data Rights

Right	How to Exercise	Response Time
Access data	Email request	30 days
Correct data	Email request	30 days
Delete data	Email request	30 days
Download data	Email request	30 days
Unsubscribe	Click email link	Immediate

Your privacy is important to us.

✅ We protect your data with industry-standard security
✅ We comply with GDPR and Icelandic data protection laws
✅ We respect your privacy rights
✅ We never sell your data
✅ We respond to all requests

Questions? Contact us anytime!

Last Updated: January 28, 2026
This policy may be updated with 30-day notice